FAQ
WHAT IS YOUR RETURN POLICY?
At Ryan's Aquatics, we want you to be thrilled with your purchase. If you are not satisfied with your order, we offer a hassle-free return policy. Please refer to our Returns & Refunds page for detailed information on our return process.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We understand that timely delivery is important to you. Once your order is placed, our team works diligently to ensure it is dispatched at the earliest. The delivery time may vary based on your location and the shipping method chosen. You can track your order using the provided tracking number for real-time updates on the delivery status.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping to bring our products to fish enthusiasts around the globe. Please note that additional charges such as customs duties or taxes may apply based on your country's regulations.
WHAT ARE THE PAYMENT OPTIONS?
To provide you with a seamless shopping experience, we accept various payment methods including credit/debit cards, PayPal, and other secure online payment gateways. Rest assured, your payment information is encrypted and safeguarded against unauthorized access.
HOW DO YOU SECURE MY DATA?
Protecting your data is a top priority for us. We employ industry-standard security measures and encryption protocols to ensure that your personal and financial information is kept safe. Our commitment to data security means you can shop with confidence at Ryan's Aquatics.